Accountwave

GENERAL TERMS

The website www.www.accountwave.gr (hereinafter the “Website”) has been created by the company with the name “ACCOUNTWAVE MONOPROSOPI IKE.” (hereinafter referred to as “COMPANY”) for the purpose of providing information and access to internet services and other related services allowed by law and ethics for the visitors/users of the Website.

Please read carefully the following terms and conditions of use of the Website. Each time you use the Site, you agree to accept in full and without reservation the terms and conditions of use contained herein and to be bound by them..

If you do not agree and accept the following terms and conditions, please do not proceed with the use of the Website.

Those who have full legal capacity have the right to use the Website. The use of the Website by minors over 14 years of age is only permitted with the express consent of the adults having custody of them, who are solely responsible for the protection of such minors. Minors under the age of 14 are prohibited from using the individual pages and services of the Website which, according to the law, are addressed exclusively to adults.

The “COMPANY” is not responsible for any use by users/visitors who do not meet the above properties..

I agree and irrevocably accept the following terms and conditions:

SPECIAL PROVISIONS

The “COMPANY” may temporarily or permanently discontinue the operation of the Website for any reason and at any time, as well as modify or renew the present terms of use. In any of the above cases, the “COMPANY” undertakes the obligation to inform the users/visitors of this Website of any modification or change.

In the event that the use of any service of the Website is governed by more specific terms of use, these terms shall apply jointly with these terms. In case of conflict, the more specific terms of use of each service shall prevail.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The entire content of the Website (including but not limited to: texts, graphics, photographs, digital phonograms, programs, source code, news, information, data, illustrations, trademarks, distinctive features, names, logos, product names, company names, etc. ), is an object of intellectual property that belongs exclusively to the “COMPANY” or the suppliers of its content and is governed by the applicable national, Community and international provisions on Intellectual Property, and is available to its users strictly for personal (non-commercial or profit-making) use.

It is expressly prohibited any copying, reproduction, transfer, storage, storage, processing, republication, transmission, distribution, sale, publication, edition, execution, downloading, translation, modification in any way, announcement, dissemination or any other use of the content of the Website in any way or means for commercial or other purposes, in part or in whole, without the express prior written consent of the “COMPANY”. The “COMPANY” reserves against all its legal and/or contractual rights, other than those expressly mentioned in this paragraph.

All other trademarks, distinctive signs, product names, company names, graphics and logos that are registered trademarks and intellectual property products of third parties and appear on the Website belong to their legal owners, fall within their own sphere of responsibility and their appearance on the Website does not and should not be construed as a transfer or assignment of a license or right to use them.

OBLIGATIONS/RESPONSIBILITY OF THE VISITOR/USER OF THE WEBSITE

Users/visitors accept, agree and undertake that they will make lawful and appropriate use of the Website, as well as that they will comply with the Codes of Conduct posted on the Website and/or provided for in the relevant legislation in force from time to time. The visitor/user is obliged to refrain from any illegal, contrary to business ethics, unfair and abusive use of the content and services of the Website and not to perform any acts or omissions that may cause damage or malfunction to the Website or to third parties or affect or endanger the provision of the services of the “COMPANY”.

Indicatively and not restrictively, users/visitors agree that they will not use the Website in order to:

cause harm to any third party, adult or minor. access, disseminate, process, alter and in general violate in any way the personal data of users or third parties. compromise the security of the “COMPANY” network The user/visitor is solely responsible for the good and fair use of the Website, as well as the responsibility for any damage caused to him/her or to any third party due to the aforementioned use, as well as to fully indemnify the COMPANY against any claim raised by any third party as a result of bad or illegal use of the Website.

In any case of illegal or contrary to the present terms and the current legislative framework of use of the Website, the visitor/user is obliged to compensate the “COMPANY” for any positive and / or consequential damage he/she may suffer from the above actions.

OBLIGATIONS/RESPONSIBILITY OF THE ‘SOLE PROPRIETORSHIP’

The “COMPANY” makes every effort to ensure that the information, content and services available through the Website are clear, accurate, complete and constantly updated. The “COMPANY” makes every effort for the proper functioning of its Network, but in no case guarantees that the operation of the Website/its servers and/or third websites through which its content is transmitted will be uninterrupted and/or smooth, free of viruses and similar elements. Therefore, the “COMPANY” shall not be liable for any damage caused to the visitors/users of the Website or to third parties and which is related to the operation of the aforementioned websites.

“HYPERLINKS” TO OTHER WEBSITES.

The “COMPANY” is in no way responsible for the content/services of other websites, whose “hyperlinks” or advertisements are posted on the Website, does not guarantee their availability and is not responsible for any damage caused by their use, as the visitor/user gains access to them at his/her own exclusive risk.

COMMUNICATIONS & EMAIL MARKETING

The data you enter is at your own risk and is automatically considered as consent to contact you in the future either by telephone, directly via email or via newsletters also via email.

PROTECTION OF PERSONAL DATA AND DATA PROTECTION

Data should only be collected and processed when absolutely necessary.

We never sell, rent or distribute in any other way or make your personal information public.

PERSONAL INFORMATION COLLECTED BY THIS WEBSITE AND WHY WE COLLECT IT

This website collects and uses personal information for the following purposes:

Traffic monitoring

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people who use our site, to better understand how they find and use our web pages, and to see their path through the site.

Although GA records data such as your geographic location, device, internet browser and operating system, none of this information personally identifies you. GA also records your computer’s IP address, which could be used to personally identify you, but Google does not provide us with access to this. We believe that Google is processing.

GA uses cookies, details of which can be found in Google’s developer guides. Our website uses GA’s analytics.js application.

Disabling cookies in your web browser will prevent GA from tracking any part of your visit to pages on this site.

Our blog

If you choose to add a comment to any posts we publish on our blog , the name and email address you enter with your comment will be stored in this site’s database along with your computer’s IP address and the time and date you submitted the comment. This information is only used to identify you as a contributor to the comments section of the relevant blog post and is not passed on to any of the processors who perform the processing detailed below. Only your name will appear on the site viewed by the public.

Your comment and associated personal data will remain on this site until 1.) you remove the comment or 2.) we remove the blog post. If you would like your comment and associated personal data deleted, please contact us here using the email address you commented with.

If you are under 16 years of age, you MUST obtain parental consent before posting a comment on our blog.

NOTE: You should avoid entering any personal information in the comments field that you post on this site.

Contact forms and email links

Should you choose to contact us using the contact form on the “Contact Us” page or an email link like this, none of the data you provide will be stored by this website or transferred/processed by any processor as set out in section 6.0. Instead, the data will be entered in an email and sent to us via SMTP (Simple Mail Transfer Protocol) . SMTP servers are protected by TLS (sometimes known as SSL), which means that email content is encrypted using 256-bit SHA-2 cryptography before being sent over the internet. Email content is decrypted by local computers and devices.

Payment Methods / Transaction Security

Your website should include an information report in accordance with the following template:

“Recognizing the importance of the security of electronic payments, EveryPay is a licensed Payment Institution by the Bank of Greece (decision no. 280/3/23-7-2018 GGC B 3010/25-7-2018), and manages card payment transaction data securely, in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified according to the card transaction management security assurance standard (PCI DSS), and is subject to periodic audits by a specialized consulting firm. All Everypay services are done through secure connections with 256 bit SSL certificates. EveryPay also supports the possibility of using the 3D Secure service, an additional safety net for VISA & MasterCard cards. The Payer will then have to enter their personal secret code to successfully complete the transaction.”

HOW WE STORE YOUR PERSONAL INFORMATION

As detailed in the previous section, if you submit a comment to a blog post published on this site, some personal information will be stored in this site’s database. In the near future we will seek to change the storage of this data using pseudonymisation, meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.

Pseudonymisation is a recent GDPR requirement that many web application developers are currently working on fully implementing. We are committed to keeping it as a high priority and will implement it on this site as soon as we can.

RIGHTS OF INDIVIDUALS (DATA SUBJECT) OVER THE DATA WE COLLECT

Through the “GDPR Tools” section of our website, individuals have the following rights over the data we collect:

Right to data rectification

Right to update your account data.

You can edit your name, email and phone number as well as your addresses. You can also change your password or update your subscription to newsletters.

Right to data portability

You can download your account data in CSV format. This data concerns

personal data, addresses and orders

Right to block processing

You can exclude your personal data from the data processing operations carried out by our website

Right of access to personal data

You can request a report with all your personal data we store using the link below.

Right to delete data

You can request the removal/anonymization of your personal data we store by clicking on the link below.

ABOUT THIS WEBSITE SERVER

All traffic (file transfer) between this website and your browser is encrypted via HTTPS protocol.

THE PROCESSORS WE WORK WITH:

We use a number of third parties to process personal data on our behalf. These third parties have been carefully selected and all of them comply with the legislation set out in section 2.0. All 3 of these third parties are based in the US and comply with the EU-US Privacy Shield.

Google ( google analytics & google remarketing) Facebook ( facebook analytics & facebook remarketing)

DATA BREACHES

We will report any unlawful data breach of this website within 72 hours of the breach if it is apparent that personal data stored in an identifiable format has been stolen.

DATA CONTROLLER

The controller of this website is: Seraphim Pλαιοkostas

The registered office of which is located in Athens, Attica.

DATA PROTECTION OFFICER

The data protection officer of this website is: Seraphim Paleokostas

The headquarters of which is located in Athens, Attica.

ATHENS, ATHENS, ATHENS, GREECE

This privacy policy may change from time to time in accordance with legislation or industry developments. We will not explicitly inform our customers or website users of these changes. Instead, we encourage you to check this page occasionally for any policy changes.

APPLICABLE LAW – JURISDICTION – FINAL ORDERS

The present terms and conditions are governed by the provisions of Greek Law, the Directives and Regulations of European Law and the relevant International provisions, as applicable from time to time and are interpreted in accordance with the rules of good faith, commercial morality and the economic and social purpose of the right. The invalidity of a specific term of this Agreement shall not affect the validity of the remaining terms, but shall cease to apply automatically.

Any failure by the “COMPANY” to exercise a specific right or condition arising hereunder shall not constitute a waiver thereof.

The competent courts for the resolution of any dispute arising hereunder are the Courts of Athens.

Along with our company’s operational and internal IT systems, this website has been designed to comply with the following international legislation regarding data protection and user privacy:

EU Data Protection Directive 1995 (DPD) EU General Data Protection Regulation 2018 (GDPR)

CONTACT

For any clarification and provision of information related to the use of the Website, the user/visitor may contact the “COMPANY” by calling the following numbers. +30 2103803853

E-mail: [email protected]

The “COMPANY” informs the customer about any orders only electronically through the e-mail that he has declared and is not obliged to do it in any other way.

Orders – Price policy

Orders are accepted only within Greece. Orders are executed within a working eight-hour period (9:00am – 5:00pm) except Saturdays, Sundays and holidays.

The indicated prices are the final prices (i.e. VAT is included) except for those concerning professionals where the indicated prices refer to the net value and are subject to the respective VAT rate.

The company reserves the right to change prices without prior notice to the customer. It is understood that the customer always pays from the Accountwave Consulting store, the price which was listed in the relevant price lists at the time of ordering.

Confirmation of the order

After your order, we will contact you by email (to the email address provided by you) and/or by phone to confirm your order.

Order cancellation

You can only cancel your order while it is in “Pending” status, i.e. before payment of the price.

For the “online accounting” service if you choose to pay with an annual fee, it is possible for the first three months to cancel your package and the amount will be refunded to an account you indicate to us. After the three months no cancellation of the package can be made.

Order modification

No changes can be made after the order has been completed.

Receipt of order

In the case where the person requesting the order (recipient) and the buyer are different persons, the delivery of the product requires the demonstration to the courier of the original identity card or passport of the person requesting the order and the recording of his/her personal data. In the case of purchase by credit card, the presentation of the purchaser’s credit card to the courier is required upon receipt of the product.

Payment methods via Credit Card or Paypal

You have the option of paying for your orders by Visa, Mastercard, American Express and Diners credit card or Visa Electron and Maestro debit card.

The credit or debit card will be charged after checking and certifying the data and validity of the card. The customer is solely responsible for the correct recording and truthfulness of the credit card details. In the case of a different buyer and a different cardholder, a special authorisation from the cardholder to the buyer, certified by a police station, is required for the use of the card.

* In any case of purchase, faxing the authorization should precede other procedures. The original authorization shall be delivered to the courier together with the necessary supporting documents, if applicable.

By bank deposit

You have the option of paying for your orders by bank deposit to the bank accounts held by Accountwave Consulting.